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Doubletree By Hilton Metropolitan - New York

ex. Doubletree Metropolitan By Hilton

569 Lexington Avenue, New York, New York, United States, 10022 show map

4 stars

Overview
Rooms & Availability
Location
Guest reviews
Facilities

7.4

Very goodBased on1147 reviews

Doubletree By Hilton Metropolitan photos Business

exclusive online offers!

Rooms and availability

Doubletree By Hilton Metropolitan photos Room

Guest Room

Max occupancy:
6 persons
Bed type:
2 Single beds, 1 Queen-size bed, 2 Double beds
Check Prices

Room Facilities:
- Smoking
- Shower
- Private bathroom
- Non-smoking
- — Less+ More

General:Wi-Fi
In-room safe
Facilities for disabled
Balcony
Work area
Ironing facilities
Dressing area
Carpeted floor
Top floor
Telephone
Visual alert system
Bathroom:Bathroom
Roll in shower
Hair dryer
Toilet
Bedding:Water bed
Media:Flat-screen TV
220 V AC
Wake up service
In-house movie
Computer hookup
Pay per view movies on TV
Radio

Top-floor Room

Max occupancy:
4 persons
Bed type:
2 Double beds
Check Prices

Room Facilities:
- Smoking
- Non-smoking
- Bathtub
- Balcony
- — Less+ More

General:Wi-Fi
Safe deposit box
Facilities for disabled
Work desk
Telephone
Visual alert system
Bathroom:Roll in shower
Hair dryer
Media:Television
Wake up service
In-house movie

Room Description:

This contemporary, newly renovated guest room has two double beds & is located on a high-floor (floors 15-19). Spacious & modern, this guest room just recently completed a dramatic upgrade which includes brand-new wall coverings, carpeting, window treatments, seating, lighting & more. The bathroom has also been redesigned with all-new tile, plumbing, fixtures, lighting & new bath accessories. The spacious desk-area with ergonomic chair is brand-new & contains easily-accessible electrical outlets, plenty of lighting & WiFi access. A 37-inch flat-screen HDTV, in-room climate control, laptop-sized safe & two cordless telephones are also featured in this upscale, newly renovated room. Our Sweet Dreams by DoubleTree Sleep Experience will ensure a great night's sleep; this upscale bedding package includes a plentiful amount of pillows & luxurious linens that include a down-filled duvet, triple sheeting & specially designed plush-top mattress on each be

Double Room Hearing accessible

Max occupancy:
4 persons
Bed type:
1 Double bed, 2 Double beds, 2 Single beds
Check Prices

Room Facilities:
- Smoking
- Shower
- Non-smoking
- Bathtub
- — Less+ More

General:Wi-Fi
Safe deposit box
Facilities for disabled
Balcony
Work desk
Ironing facilities
Dressing area
Carpeted floor
Telephone
Visual alert system
Bathroom:Bathroom
Hair dryer
Toilet
Bedding:Water bed
Media:Flat-screen TV
220 V AC
Wake up service
In-house movie
Computer hookup
Radio

King Room

Max occupancy:
4 persons
Bed type:
1 King-size bed
Check Prices

Room Facilities:
- Smoking
- Shower
- Non-smoking
- Bathtub
- — Less+ More

General:Wi-Fi
Safe deposit box
Facilities for disabled
Balcony
Work desk
Ironing facilities
Dressing area
Carpeted floor
Telephone
Visual alert system
Bathroom:Bathroom
Roll in shower
Hair dryer
Toilet
Bedding:Water bed
Media:Flat-screen TV
220 V AC
Wake up service
In-house movie
Computer hookup
Radio

King Room Mobility accessible

Max occupancy:
2 persons
Bed type:
1 King-size bed
Check Prices

Room Facilities:
- Shower
- Non-smoking
- Bathtub
- Balcony
- — Less+ More

General:Wi-Fi
Safe deposit box
Facilities for disabled
Work desk
Ironing facilities
Dressing area
Carpeted floor
Telephone
Visual alert system
Bathroom:Bathroom
Hair dryer
Toilet
Bedding:Water bed
Media:Flat-screen TV
220 V AC
Wake up service
In-house movie
Computer hookup
Radio

King Room Hearing accessible

Max occupancy:
2 persons
Bed type:
1 King-size bed
Check Prices

Room Facilities:
- Smoking
- Shower
- Non-smoking
- Bathtub
- — Less+ More

General:Wi-Fi
Safe deposit box
Facilities for disabled
Balcony
Work desk
Ironing facilities
Dressing area
Carpeted floor
Telephone
Visual alert system
Bathroom:Bathroom
Hair dryer
Toilet
Bedding:Water bed
Media:Flat-screen TV
220 V AC
Wake up service
In-house movie
Computer hookup
Radio

King Suite

City view

Max occupancy:
2 persons
Bed type:
1 King-size bed, 1 Single bed
Check Prices

Room Facilities:
- Smoking
- Shower
- Non-smoking
- Bathtub
- — Less+ More

General:Wi-Fi
Safe deposit box
Facilities for disabled
Balcony
Work desk
Ironing facilities
Dressing area
Carpeted floor
Telephone
Visual alert system
Bathroom:Bathroom
Roll in shower
Hair dryer
Toilet
Bedding:Water bed
Media:Flat-screen TV
220 V AC
Wake up service
In-house movie
Computer hookup
Radio

Junior Suite

Max occupancy:
4 persons
Bed type:
1 King-size bed, 1 Double bed, 1 Super King-size bed and 1 Sofa bed
Check Prices

Room Facilities:
- Smoking
- Non-smoking
- Bathtub
- Balcony
- — Less+ More

General:Wi-Fi
Safe deposit box
Facilities for disabled
Work desk
Seating area
Ironing facilities
Dressing area
Carpeted floor
Telephone
Visual alert system
Bathroom:Bathroom
Roll in shower
Hair dryer
Toilet
Media:Flat-screen TV
Wake up service
In-house movie
Radio

Deluxe Double Room

Max occupancy:
4 persons
Bed type:
1 Queen-size bed, 2 Double beds, 1 Single bed
Check Prices

Room Facilities:
- Smoking
- Shower
- Private bathroom
- Non-smoking
- — Less+ More

General:Wi-Fi
Safe deposit box
Facilities for disabled
Balcony
Work area
Ironing facilities
Dressing area
Carpeted floor
Telephone
Visual alert system
Bathroom:Bathroom
Roll in shower
Hair dryer
Toilet
Media:Flat-screen TV
220 V AC
Wake up service
In-house movie
Computer hookup
Pay per view movies on TV
Radio

Room Description:

Deluxe|Deluxe Twin Room (2 twin beds)

Deluxe King Room

Max occupancy:
2 persons
Bed type:
1 King-size bed
Check Prices

Room Facilities:
- Smoking
- Non-smoking
- Bathtub
- Balcony
- — Less+ More

General:Wi-Fi
Safe deposit box
Facilities for disabled
Work desk
Ironing facilities
Dressing area
Carpeted floor
Telephone
Visual alert system
Bathroom:Bathroom
Roll in shower
Hair dryer
Toilet
Media:Flat-screen TV
Wake up service
In-house movie
Radio

Deluxe King Room Hearing accessible

Max occupancy:
2 persons
Bed type:
1 King-size bed
Check Prices

Room Facilities:
- Shower
- Non-smoking
- Balcony
- Air conditioning
- — Less+ More

General:Safe deposit box
Facilities for disabled
Work desk
Ironing facilities
Dressing area
Carpeted floor
Telephone
Bathroom:Bathroom
Hair dryer
Toilet
Bedding:Water bed
Media:Flat-screen TV
220 V AC
In-house movie
Computer hookup
Radio

Deluxe King Room Mobility accessible

Max occupancy:
2 persons
Bed type:
1 King-size bed
Check Prices

Room Facilities:
- Smoking
- Shower
- Non-smoking
- Bathtub
- — Less+ More

General:Wi-Fi
Safe deposit box
Facilities for disabled
Balcony
Work desk
Ironing facilities
Dressing area
Carpeted floor
Telephone
Visual alert system
Bathroom:Bathroom
Roll in shower
Hair dryer
Toilet
Bedding:Water bed
Media:Flat-screen TV
220 V AC
Wake up service
In-house movie
Computer hookup
Radio

Standard Double Room Mobility accessible

Max occupancy:
4 persons
Bed type:
1 Queen-size bed, 2 Double beds, 2 Single beds
Check Prices

Room Facilities:
- Non-smoking
- Bathtub
- Air conditioning
- — Less+ More

General:Wi-Fi
Safe deposit box
Facilities for disabled
Work desk
Telephone
Visual alert system
Bathroom:Hair dryer
Media:Television
Wake up service
In-house movie

Room Description:

Queen Accessible - bathtub, ironing facilities, hair dryer, desk, toiletries, mirror, flat screen television, laptop safe box, smoking policy - non-smoking available, internet access - wireless, heating, Private bath, shower, towels, satellite/cable TV, telephone, air conditioning

King Suite Mobility accessible

City view

Max occupancy:
2 persons
Bed type:
1 King-size bed
Check Prices

Room Facilities:
- Shower
- Non-smoking
- Bathtub
- Balcony
- — Less+ More

General:Wi-Fi
Safe deposit box
Facilities for disabled
Work desk
Telephone
Visual alert system
Bathroom:Roll in shower
Hair dryer
Bedding:Water bed
Media:Satellite TV
220 V AC
Wake up service
In-house movie
Computer hookup

Room Description:

This one bedroom suite is located on the 19th floor & features over 550 sq. ft. with striking city views of Lexington Ave. Fresh from a dramatic upgrade & redesign, the one bedroom suite has brand-new wall coverings, carpeting, window treatments, seating, lighting, furniture desk & more. The bathroom has also been redesigned with all-new tile, plumbing, fixtures, lighting & new bath accessories. A 37-inch flat-screen HDTV, in-room climate control, laptop-sized safe, WiFi access, plenty of electrical outlets & two cordless telephones are also featured in this upscale, newly renovated guest room. Our upscale bedding includes a plentiful amount of pillows & luxurious linens that include a down-filled duvet, triple sheeting & specially designed plush-top mattress on each bed. Please call the hotel?s in-house Reservations Office at 212-752-7000 to reserve this suite. Any corresponding photo may not reflect the specific accessible room type or room feature.

Single Room

Max occupancy:
4 persons
Bed type:
1 Single bed, 1 Queen-size bed, 2 Double beds
Check Prices

Room Facilities:
- Non-smoking
- Air conditioning
- — Less+ More

General:High speed internet
Work desk
Media:Television
Wake up service
In-house movie

Room Description:

This accessible room offers a flat-screen cable TV and an en suite bathroom with free toiletries.

Single Room Hearing accessible

Max occupancy:
1 person
Bed type:
1 Queen-size bed, 1 King-size bed, 2 Double beds
Check Prices

Room Facilities:
- Non-smoking
- — Less+ More

General:High speed internet
Facilities for disabled
Work desk
Media:Wake up service

Room Description:

Single room

Single Room Mobility accessible

Max occupancy:
1 person
Bed type:
1 Queen-size bed, 1 King-size bed, 2 Double beds
Check Prices

Room Facilities:
- Non-smoking
- — Less+ More

General:High speed internet
Facilities for disabled
Work desk
Media:Wake up service

Room Description:

Single room

Top floor Single Room

Max occupancy:
1 person
Bed type:
2 Double beds
Check Prices

Room Facilities:
- Non-smoking
- — Less+ More

General:High speed internet
Work desk
Media:Wake up service

Room Description:

Single room

Top floor Triple Room

Max occupancy:
3 persons
Bed type:
Sleeping arrangements for 3 persons
Check Prices

Room Facilities:
- Non-smoking
- — Less+ More

General:High speed internet
Work desk
Media:Wake up service

Room Description:

Triple room

Wheelchair Accessible Room

Max occupancy:
4 persons
Bed type:
1 Double bed
Check Prices

Room Description:

Standard|Room - Wheelchair Adapted

Suite

Max occupancy:
4 persons
Bed type:
1 Double bed, 1 Single bed
Check Prices

Room Facilities:
- Smoking
- Private bathroom
- Non-smoking
- Bathtub
- — Less+ More

General:Safe deposit box
Facilities for disabled
Balcony
Work area
Iron
Bathroom:Roll in shower
Hair dryer
Media:Satellite TV
In-house movie
Pay per view movies on TV

Room Description:

Suite Accessible - bathtub, ironing facilities, hair dryer, desk, toiletries, mirror, flat screen television, laptop safe box, smoking policy - non-smoking available, internet access - wireless, heating, shower, Private bath, satellite/cable TV, telephone, towels, air conditioning

Suite Mobility accessible

Max occupancy:
2 persons
Bed type:
1 Double bed
Check Prices

Room Facilities:
- Non-smoking
- — Less+ More

General:Facilities for disabled

Room Description:

Suite Matrimonial

Max occupancy:
2 persons
Check Prices

Room Facilities:
- Smoking
- Non-smoking
- Bathtub
- Balcony
- — Less+ More

General:Facilities for disabled
Bathroom:Roll in shower

Standard Dormitory Room

Max occupancy:
2 persons
Bed type:
2 Beds in shared room
Check Prices

Quadruple Room

Max occupancy:
4 persons
Bed type:
Sleeping arrangements for 4 persons
Check Prices

Room Description:

2DBL MOBILITY/HEARING ACCESS BATHTUB NO. ROOM ONLY. Standard rate

Quadruple Room Mobility accessible

Max occupancy:
4 persons
Bed type:
Sleeping arrangements for 4 persons
Check Prices

Quadruple Room Hearing accessible

Max occupancy:
4 persons
Bed type:
Sleeping arrangements for 4 persons
Check Prices

Top floor Quadruple Room

Max occupancy:
4 persons
Bed type:
Sleeping arrangements for 4 persons
Check Prices

Junior Suite Mobility accessible

Max occupancy:
2 persons
Bed type:
1 King-size bed, 1 Double bed
Check Prices

Room Facilities:
- Non-smoking
- — Less+ More

General:Wi-Fi
Facilities for disabled
Work desk
Media:Wake up service

Room Description:

Junior Suite Mobility Hearing Accessible Roll in Shower - bathtub, ironing facilities, hair dryer, desk, toiletries, mirror, sofa, flat screen television, laptop safe box, smoking policy - non-smoking available, internet access - wireless, heating, shower, Private bath, towels, satellite/cable TV, telephone, air conditioning

Junior King Suite

Max occupancy:
2 persons
Bed type:
1 King-size bed, 1 Single bed
Check Prices

Room Facilities:
- Shower
- Non-smoking
- Balcony
- Air conditioning
- — Less+ More

General:Facilities for disabled
Bathroom:Hair dryer
Bedding:Water bed
Media:Satellite TV
220 V AC
In-house movie
Computer hookup

Room Description:

This contemporary, newly renovated junior suite has one king-sized bed with a partitioned sitting area. Spacious & modern, this guest room has recently completed a dramatic upgrade which includes brand-new wall coverings, carpeting, window treatments, seating, lighting & more. The bathroom has also been redesigned with all-new tile, plumbing, fixtures, lighting and new bath accessories. The spacious desk-area with ergonomic chair is brand-new and contains easily-accessible electrical outlets, plenty of lighting and WiFi access. A 37-inch flat-screen HDTV, in-room climate control, laptop-sized safe and two cordless telephones are also featured in this upscale, newly renovated guest room. Our upscale bedding package includes a plentiful amount of pillows and luxurious linens that include a down-filled duvet, triple sheeting and specially designed plush-top mattress on each bed. Any corresponding photo may not reflect the specific accessible room type or room feature.

Junior King Suite Hearing accessible

Max occupancy:
2 persons
Bed type:
1 King-size bed
Check Prices

Room Facilities:
- Shower
- Non-smoking
- Air conditioning
- — Less+ More

General:Facilities for disabled
Bathroom:Hair dryer
Bedding:Water bed
Media:Satellite TV
220 V AC
In-house movie
Computer hookup

Room Description:

Junior Suite|1 King Junior Suite Mob/Hearing Accessible RI Shower

Junior King Suite Mobility accessible

Max occupancy:
2 persons
Bed type:
1 King-size bed
Check Prices

Room Facilities:
- Non-smoking
- — Less+ More

General:Facilities for disabled

Room Description:

Deluxe Queen Room Mobility accessible

Max occupancy:
2 persons
Bed type:
1 Queen-size bed
Check Prices

Room Facilities:
- Non-smoking
- Bathtub
- Balcony
- — Less+ More

General:Wi-Fi
Facilities for disabled
Work desk
Telephone
Visual alert system
Media:Wake up service

Room Description:

This contemporary, newly renovated guest room has one queen-sized bed. Spacious & modern, this guest room has just recently completed a dramatic upgrade which includes brand-new wall coverings, carpeting, window treatments, seating, lighting and more. The bathroom has also been redesigned with all-new tile, plumbing, fixtures, lighting and new bath accessories. The spacious desk-area with ergonomic chair is brand-new and contains easily-accessible electrical outlets, plenty of lighting and WiFi access. A 37-inch flat-screen HDTV, in-room climate control, laptop-sized safe and two cordless telephones are also featured in this upscale, newly renovated guest room. Our upscale bedding package includes a plentiful amount of pillows and luxurious linens that include a down-filled duvet, triple sheeting and specially designed plush-top mattress on each bed. Any corresponding photo may not reflect the specific accessible room type or room feature.

Deluxe Queen Room Hearing accessible

Max occupancy:
2 persons
Bed type:
1 Queen-size bed
Check Prices

Room Facilities:
- Shower
- Non-smoking
- Air conditioning
- — Less+ More

General:Facilities for disabled
Bathroom:Hair dryer
Bedding:Water bed
Media:Satellite TV
220 V AC
In-house movie
Computer hookup

Room Description:

1 Queen Deluxe Hearing Accessible - bathtub, ironing facilities, hair dryer, desk, toiletries, mirror, flat screen television, laptop safe box, smoking policy - non-smoking available, internet access - wireless, heating, shower, Private bath, towels, satellite/cable TV, telephone, air conditioning

Deluxe Room Matrimonial

Max occupancy:
2 persons
Check Prices

Room Facilities:
- Smoking
- Non-smoking
- Bathtub
- Balcony
- — Less+ More

General:Facilities for disabled

Deluxe Single Room

Max occupancy:
2 persons
Bed type:
1 Single bed, 1 Queen-size bed, 1 King-size bed
Check Prices

Room Facilities:
- Non-smoking
- Air conditioning
- — Less+ More

General:High speed internet
Work desk
Media:Television
Wake up service
In-house movie

Room Description:

This double room has air conditioning and cable TV. There is also accessible tub.

Deluxe Single Room Mobility accessible

Max occupancy:
1 person
Bed type:
1 Queen-size bed, 1 King-size bed
Check Prices

Room Facilities:
- Non-smoking
- — Less+ More

General:High speed internet
Facilities for disabled
Work desk
Media:Wake up service

Room Description:

Single room

Executive Double Room

Max occupancy:
2 persons
Bed type:
2 Single beds or 1 Double bed
Check Prices

Room Facilities:
- Non-smoking
- Balcony
- Air conditioning
- — Less+ More

Media:Television
In-house movie

Room Description:

Deluxe|Executive Twin/Double Room

Executive Single Room

Max occupancy:
1 person
Bed type:
1 Single bed
Check Prices

Room Facilities:
- Air conditioning
- — Less+ More

Media:Television
In-house movie

Room Description:

[NON-REFUNDABLE]-Single room - Executive

Luxury Room

Max occupancy:
4 persons
Check Prices

Room Facilities:
- Balcony
- — Less+ More

Room Description:

Deluxe|Luxury Room

Luxury Wheelchair Accessible Room

Max occupancy:
2 persons
Check Prices

Doubletree By Hilton Metropolitan Location

Legend

Current hotel
Hotels nearby
Other hotels
Airports
Underground stations
Train stations
Parks
Tourist attractions
Museums
Convention centers
Stadiums
Food and meals
General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Local attractions

Empire State Building 4800 ft

350 Fifth Avenue Between 33rd and 34th Streets
Meatpacking District1.1 mi

West of Eighth Avenue
High Line2.2 mi

Access at Gansevoort Street, 14th Street, 16th Street, 18th Street, 20th Street, New York City

Herald Square5100 ft

1 Herald Square at 34th Street and Sixth Avenue
The Juilliard School1.2 mi

60 Lincoln Center Plz

Near the hotel

Rockefeller Center2100 ft

45 Rockefeller Plaza
Trump Tower2200 ft

725 Fifth Avenue
City Center3400 ft

131 W. 55th St, New York City

Chrysler Building 2200 ft

405 Lexington and 42nd St.
New York Public Library3100 ft

476 5th Ave New York, NY 10018
Good Morning America Studios3900 ft

44th Street and Broadway

Restaurants nearby

Smith & Wollensky - New York City600 ft
Address: 797 Third Avenue
Phone: 212-753-1530

65% likes this, based on 713 reviews
Price Range: USD 42 - USD 62
Bull & Bear Steakhouse200 ft
Address: 570 Lexington Avenue
Phone: 212-872-1275

67% likes this, based on 329 reviews
Price Range: USD 27 - USD 77
Mr. K's200 ft
Address: 570 Lexington Ave
Phone: (212) 583-1668

69% likes this, based on 126 reviews
Cuisine: Chinese
Price Range: USD 31 - USD 50

The National200 ft
Address: 557 Lexington Ave at 50th Street
Phone: 212-715-2400

69% likes this, based on 270 reviews
Cuisine: American
Price Range: USD 22 - USD 42
New York Luncheonette200 ft
Address: 135 East 50th Street
Phone: 212-838-0165

71% likes this, based on 207 reviews
Cuisine: American

Hotel information

Check-in:

from 3 pm
Check-out:

until 12 pm

Year renovated:

2012
Number of floors:

20
Number of rooms:

755

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Doubletree By Hilton Metropolitan Reviews

Guest reviews are submitted by our customers after their stay at Doubletree By Hilton Metropolitan

7.4

Very goodBased on1147 reviews

Rating by category:

Rooms

8.0

Service

8.0

Guest reviews

Doubletree By Hilton Metropolitan - New York

Single

8.810

Price.A Little bit too high for what it offers.
Doubletree By Hilton Metropolitan - New York

Family with children

4.610

Location

Dirty, smelly rooms, very old , definately not a 4 star, comares to a 2 star motel, very small bathrooms! Bedding is cheap and not comfortable. We asked for a refund but Booked.net and the hotel were pointing finger at each other as to who has to issue a refund and so we couldn't get any refund. Servise is slow. I ordered the crib in advance , so at the check in they told us it was already in the room but it was simply not true. After we waited for 1 hour for them to bring the crib in and we couldn't put our baby to sleep without it and it was 2 am at night. I just don't understand why they why it was not already in the room while I put the request for it when I booked the hotel. Definately will not stay here again .
Doubletree By Hilton Metropolitan - New York

Couple

9.610

Staff went out of their way to help you at all times. Room was always clean and perfect facilities available. The atmosphere of the hotel was also a pleasure. Would really recommend this hotel to others.
Doubletree By Hilton Metropolitan - New York

Single

9.610

Excellent location, quick service, helpful staff!

the gym is very hot and the ceiling of the gym is low.
Doubletree By Hilton Metropolitan - New York

Older travelers

8.810

COOKIES....and the rooms were quiet
Doubletree By Hilton Metropolitan - New York

Single

8.810

The location and the attitude of the staff

No
Doubletree By Hilton Metropolitan - New York

Single

10.010

The rooms was clean and spacious, and the bathroom was very nice. The concierge was outstanding!!!
Doubletree By Hilton Metropolitan - New York

Single

8.210

The hotel is in a great central location, just blocks from Grand Central Station and wonderful shopping. All of the staff members were extremely welcoming and helpful. The rooms were well kept and more spacious than many nyc hotels.

I have to say the only thing I did not like about the hotel were the pillows! All feather, which is not my preference. Aside from that, everything was wonderful.
Doubletree By Hilton Metropolitan - New York

Family with children

6.210

The location

The hotel reservations officer told us we should have confirmed our reservation directly with them after making our reservations at bookings.com. I told the reservations officer that we booked our March 27-29, 2012 stay as early as November 2011 and that there was no advise whatsoever on the part of bookings.com nor double tree that we were supposed to call double tree directly to confirm our reservations after making our reservations via bookings.com.So, there was a considerable amount of time during our check-in when we felt like we could not be accommodated at all despite having provided the hard copy of the details of our confirmed bookings via bookings.com. May recommend to please add in your procedures to advise international clients making reservations via internet to reconfirm their bookings directly at Double Tree. Thank you.
Doubletree By Hilton Metropolitan - New York

Single

4.610

Can't really understand how it meets the Hilton chain standards: Front desk attitude is really bad, the staff is so indifferent, it is unbelievable. The air-condition function is so complicated and I am a very "tech", I checked in very late, around midnight and the room was freezer, when I couldn't stop the air-condition I called for help and waited, nobody showed up, after a while I was tired and feel asleep and felt frozen. in the morning I called again about it, no one showed up, so I need to call again and yell to get attention. Is it a part of Hilton?
Doubletree By Hilton Metropolitan - New York

Older travelers

4.210

Only The location

The worst personel I have ever met in a Hotel in my life! They are not helpful, not sympathetic especially at the reception. The rooms are small and the Internet is paid. If you use 2 computers at the same room you pay twice.
Doubletree By Hilton Metropolitan - New York

Older travelers

6.210

Lobby was very nice and good location.

The bed sucked queen size but on the smaller side. All NYC rooms are small but colors in room drab. Hallways need renovating they were a little run down.
Doubletree By Hilton Metropolitan - New York

Single

5.810

The location was close to everything I wanted to do & see

Hotel staff were the most unfriendly people I have ever came across. When I asked for directions to a restaurant at reception the concierge gentlemen looked up & down at me, gave a slight laugh and said 'You won't get in there, its very expensive & you need to book weeks in advance'. His mannerism disgusted me. The second morning of arrival I went to reception & I was told that there was a problem with my credit card I used to pay the room, the receptionist said she would sort it out. When I returned later that night I was locked out my room!! Will not be returning to this hotel
Doubletree By Hilton Metropolitan - New York

Group of friends

8.810

Location Friendly staff Comfortable beds Fridge supplied when requested
Doubletree By Hilton Metropolitan - New York

Older travelers

5.410

Wifi should be available free everywhere in the hotel. Nearly al european hotels have free wifi, even 1 and 2 star. The hotel is quite tired. When door frames where repainted, old paint was not removed. Attention to detail is important.

How to reach hotel

hotel Doubletree By Hilton Metropolitan - New York New York location

Show big map »

Hotel Address:

569 Lexington Avenue, New York, New York, United States, 10022

Get directions

Airports

La Guardia (LGA)

5.4 mi
Teterboro (TEB)

8.0 mi

Train

Grand Central Station

2300 ft

Underground

51st Street (IRT Lexington Avenue Line)

400 ft
51st Street IRT Lexington Avenue Line

400 ft

Bus stop

400 ft

Restaurants

Smith & Wollensky - New York City

600 ft
The National (cuisine: American)

200 ft

Hotel information

Check-in:

from 3 pm
Check-out:

until 12 pm

Year renovated:

2012
Number of floors:

20
Number of rooms:

755

Free Wi-Fi Free Wi-Fi in public areas	Parking USD 70 per day	Luggage storage	24-hour services Late check-in/ -out 24-hour check-in 24-hour reception 24-hour room service 24-hour security
Food/ Drinks Bar/ Lounge area A la carte restaurant	Fitness/ Gym Fitness centre	Laundry	TV Internet television

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Check-in	from 3 pm	FREE
Check-out	until 12 pm	FREE

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Availability

Doubletree By Hilton Metropolitan - New York

Availability