Doubletree By Hilton Metropolitan - New York City Hotel

569 Lexington Avenue, New York, United States, 10022  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Doubletree By Hilton Metropolitan - New York City Hotel

Free Wi-Fi

Free Wi-Fi in public areas

Parking

USD 70 per day

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

A la carte restaurant

Lobby bar

Fitness/ Gym

Fitness center

Spa and relaxation

Reflex massage

Spa lounge

Laundry

Self-service laundry

Verified Reviews:

  • Great breakfast - Service was excellent - Parking prices suck - Vastly overpriced
  • Starbucks across the street - Great room - Bed was comfy - Staff were friendly
  • Location ideal - 5 mins to grand central - Gym is pretty nice - No pool
  • Close to times square - Maid service daily - Free wi-fi - Highly recommend
  • Close to bloomingdales - Good size room - Small bathroom - Cool funky decor

Overview

The contemporary Doubletree By Hilton Metropolitan - New York City Hotel is a decent example of a 4-star hotel in New York. This empire building was refurbished in 2012.

The hotel is perfectly situated in a historic area, close to gardens and parks. Nestled in the shopping district and 6 km from the city center.

Fairgrounds and shops are within meters of the property.

Lexington Avenue/59th Street subway station is just 5 minute walking distance from the hotel. A short drive takes guests to La Guardia airport.

Rooms

There are 755 guestrooms featuring junior king suite, king suite and king room equipped with an in-room safe, a rollaway bed, a closet, pay television and climate control. Some rooms overlook the terrace. They have carpet floor and modern furniture.

Eat & Drink

The lobby restaurant serves light American meals. Guests can dine at The National and Smith & Wollensky located within a 5-minute walk of the property.

A full breakfast is served at affordable prices. 

Services

Multilingual staff offers 24-hour room service, shopping service and tour/ticket assistance.

Relax

On-site facilities for children include cribs and a kids' club. Active travelers will appreciate a gym, a fitness club and cardiovascular equipment available on site.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Private parking is possible on site at USD 70 per day.

Year renovated:   2012.  Number of floors:   20.  Number of rooms:   755.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi in public areas
  • Paid parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Tennis court
  • Golf course
  • Racquetball

Services

  • 24-hour room service
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Limousine service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Lobby bar

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Babysitting/Child services
  • Kids club

Leisure facilities

  • Barbeque grills
  • Spa lounge
  • Reflex massage

Room facilities

  • Individual air conditioning
  • Individual heating
  • Paid in-room safe
  • Sitting area
  • Dressing area
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Shared bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Room toiletries

Bedroom

  • Premium bedding
  • Down comforter

Media

  • Flat-screen TV
  • Internet television
  • Paid movies/Video
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 4 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 17 years
Existing bedding FREE
Extra bed USD 50
Children above
17 years or adults
Extra bed USD 50
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are allowed on request.

How to reach hotel

hotel Doubletree By Hilton Metropolitan - New York City Hotel New York location
Show big map »

Hotel Address:

569 Lexington Avenue, New York, United States, 10022

Get directions
City Center
  • New York
    3.5 mi
Airports
Train Stations
  • Grand Central Station
    2300 ft
Underground stations
  • 51st Street (IRT Lexington Avenue Line)
    400 ft
  • 51st Street IRT Lexington Avenue Line
    400 ft
  • Bus stop
    400 ft
Restaurants
  • Smith & Wollensky - New York City
    600 ft
  • The National (cuisine: American)
    200 ft
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    20
  • Number of rooms:
    755

Rooms and availability

Contemporary Renovated Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Queen-size bed, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Work desk
  • Seating area
  • Top floor
  • Ergonomic chair
  • Telephone
  • Bathroom:Roll in shower
  • Bedding:Luxury linens
  • Down comforter
Room Description:

This contemporary, newly renovated guest room has one king-sized bed & is located on a high-floor (floors 15-19). Spacious & modern, this guest room just recently completed a dramatic upgrade which includes brand-new wall coverings, carpeting, window treatments, seating, lighting & more. The bathroom has also been redesigned with all-new tile, plumbing, fixtures, lighting & new bath accessories. The spacious desk-area with ergonomic chair is brand-new & contains easily-accessible electrical outlets, plenty of lighting & WiFi access. A 37-inch flat-screen HDTV, in-room climate control, laptop-sized safe & two cordless telephones are also featured in this upscale, newly renovated guest room. Our Sweet Dreams by DoubleTree Sleep Experience will ensure a great night' sleep; this upscale bedding package includes a plentiful amount of pillows & luxurious linens that include a down-filled duvet, triple sheeting & specially designed plush-top mattress on

Contemporary Top floor Renovated Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Work desk
  • Seating area
  • Ergonomic chair
  • Telephone
  • Bedding:Luxury linens
  • Down comforter
Room Description:

This contemporary, newly renovated guest room has two double beds & is located on a high-floor (floors 15-19). Spacious & modern, this guest room just recently completed a dramatic upgrade which includes brand-new wall coverings, carpeting, window treatments, seating, lighting & more. The bathroom has also been redesigned with all-new tile, plumbing, fixtures, lighting & new bath accessories. The spacious desk-area with ergonomic chair is brand-new & contains easily-accessible electrical outlets, plenty of lighting & WiFi access. A 37-inch flat-screen HDTV, in-room climate control, laptop-sized safe & two cordless telephones are also featured in this upscale, newly renovated room. Our Sweet Dreams by DoubleTree Sleep Experience will ensure a great night's sleep; this upscale bedding package includes a plentiful amount of pillows & luxurious linens that include a down-filled duvet, triple sheeting & specially designed plush-top mattress on each be

Spacious Modern King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Work desk
  • Seating area
  • Ergonomic chair
  • Telephone
  • Bathroom:Roll in shower
  • Bedding:Luxury linens
  • Down comforter
Room Description:

This contemporary, newly renovated junior suite has one king-sized bed with a partitioned sitting area. Spacious & modern, this guest room has recently completed a dramatic upgrade which includes brand-new wall coverings, carpeting, window treatments, seating, lighting & more. The bathroom has also been redesigned with all-new tile, plumbing, fixtures, lighting and new bath accessories. The spacious desk-area with ergonomic chair is brand-new and contains easily-accessible electrical outlets, plenty of lighting and WiFi access. A 37-inch flat-screen HDTV, in-room climate control, laptop-sized safe and two cordless telephones are also featured in this upscale, newly renovated guest room. Our upscale bedding package includes a plentiful amount of pillows and luxurious linens that include a down-filled duvet, triple sheeting and specially designed plush-top mattress on each bed. Any corresponding photo may not reflect the specific accessible room type or room feature.

Spacious Modern Renovated Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Work desk
  • Seating area
  • Ergonomic chair
  • Telephone
  • Bathroom:Roll in shower
  • Bedding:Luxury linens
  • Down comforter
Room Description:

This contemporary, newly renovated guest room has two double beds. Spacious & modern, this guest room has just recently completed a dramatic upgrade which includes brand-new wall coverings, carpeting, window treatments, seating, lighting & more. The bathroom has also been redesigned with all-new tile, plumbing, fixtures, lighting & new bath accessories. The spacious desk-area with ergonomic chair is brand-new & contains easily-accessible electrical outlets, plenty of lighting & WiFi access. A 37-inch flat-screen HDTV, in-room climate control, laptop-sized safe & two cordless telephones are also featured in this upscale, newly renovated guest room. DoubleTree by Hilton upscale bedding package includes a plentiful amount of pillows & luxurious linens that include a down-filled duvet, triple sheeting & specially designed plush-top mattress on each bed. Any corresponding photo may not reflect the specific accessible room type or room feature.

Doubletree By Hilton Metropolitan - New York City photos Exterior Hotel information
Guest Room
  • Max occupancy:

    6 persons

  • Bed type:

    2 Single beds, 1 Queen-size bed, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Private bathroom
    • Non-smoking
    • + More
  • General:Wi-Fi
  • In-room safe
  • Facilities for disabled
  • Work area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Top floor
  • Telephone
  • Visual alert system
  • Bathroom:Bathroom
  • Roll in shower
  • Hair dryer
  • Toilet
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
  • CD player
  • Pay per view movies on TV
  • Radio
Room Description:

Standard|Standard 2 Beds (2 beds)

Doubletree By Hilton Metropolitan - New York City photos Room
Top-floor Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Work desk
  • Bathroom:Hair dryer
  • Media:Wake up service
  • CD player
Room Description:

NON-REFUNDABLE 2 DOUBLE BEDS-HI FLOOR-NON SMK

Doubletree By Hilton Metropolitan - New York City photos Exterior Hotel information
King Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Work desk
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Top floor
  • Telephone
  • Visual alert system
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
  • Radio
Room Description:

Standard|1 King Bed - Accessible Nonsmoking Room - Internet

Doubletree By Hilton Metropolitan - New York City photos Room
King Suite
City view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Private bathroom
    • Non-smoking
    • Balcony
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Telephone
  • Visual alert system
  • Bathroom:Bathroom
  • Roll in shower
  • Hair dryer
  • Toilet
  • Bedding:Luxury linens
  • Water bed
  • Down comforter
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
  • Radio
Room Description:

Vis Doorbell Alrt And Vis Phone Alrt, Hi Spd 14.95/day, Sweet Dreams Experience Bed

Wheelchair Accessible Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
Room Description:

Standard|Room - Wheelchair Adapted

Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Balcony
    • Air conditioning
    • + More
  • General:Facilities for disabled
  • Work area
  • Iron
  • Bathroom:Hair dryer
  • Media:Satellite TV
  • Pay per view movies on TV
Room Description:

Non Refundable SUITE WITH BALCONY

Dormitory Room
  • Max occupancy:

    1 person

  • Bed type:

    2 Beds in shared room

  • Check Prices
Room Description:

Shared Facility|Shared Room

Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • General:Safe deposit box
  • Facilities for disabled
  • Bathroom:Hair dryer
  • Media:CD player
Room Description:

Non Refundable QUADRUPLE 2 DOUBLE BEDS-NON SMOKING

Doubletree By Hilton Metropolitan - New York City photos Room
Junior Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 1 Super King-size bed and 1 Sofa bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Ergonomic chair
  • Telephone
  • Visual alert system
  • Bathroom:Bathroom
  • Roll in shower
  • Hair dryer
  • Toilet
  • Bedding:Luxury linens
  • Sofa bed
  • Down comforter
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
  • CD player
  • Radio
Room Description:

Non Refundable JUNIOR SUITE NON SMOKING

Junior King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Air conditioning
    • + More
  • General:Facilities for disabled
  • Bathroom:Roll in shower
  • Hair dryer
  • Media:Satellite TV
  • 220 V AC
  • In-house movie
  • Computer hookup
Room Description:

Junior Suite|1 King Junior Suite Mobility/Hearing Access Roll In Shower Nonsmoking

Doubletree By Hilton Metropolitan - New York City photos Room
Deluxe Double Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Queen-size bed, 1 Single bed, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Work area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Telephone
  • Visual alert system
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Media:Flat-screen TV
  • 220 V AC
  • In-house movie
  • Computer hookup
  • Pay per view movies on TV
  • Radio
Room Description:

Visual Firealarm/door/phone Alert, Hi Spd 14.95/day/sweet Dreams Experience Bed

Doubletree By Hilton Metropolitan - New York City photos Exterior Hotel information
Deluxe King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Work desk
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Telephone
  • Visual alert system
  • Bathroom:Bathroom
  • Roll in shower
  • Hair dryer
  • Toilet
  • Media:Flat-screen TV
  • 220 V AC
  • In-house movie
  • Computer hookup
  • Radio
Room Description:

Deluxe|1 King Deluxe Mobility/Hearing Access Roll In Shower Nonsmoking

Deluxe Renovated Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Work desk
  • Seating area
  • Ergonomic chair
  • Telephone
  • Bathroom:Roll in shower
  • Bedding:Luxury linens
  • Down comforter
Room Description:

This contemporary, newly renovated guest room has one queen-sized bed & is located on a high-floor (floors 15-19). Spacious & modern, this guest room has recently completed a dramatic upgrade which includes brand-new wall coverings, carpeting, window treatments, seating, lighting & more. The bathroom has also been redesigned with all-new tile, plumbing, fixtures, lighting & new bath accessories. The spacious desk-area & ergonomic chair is brand-new & contains easily-accessible electrical outlets, plenty of lighting & WiFi access. A 37-inch flat-screen HDTV, in-room climate control, laptop-sized safe & two cordless telephones are also featured in this upscale, newly renovated guest room. Our upscale bedding includes a plentiful amount of pillows & luxurious linens that include a down-filled duvet, triple sheeting & specially designed plush-top mattress on each bed. Any corresponding photo may not reflect the specific accessible room type or room f

Executive Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
Room Description:

Deluxe|Executive Room

Luxury Double Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Single bed, Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

Deluxe|Luxury Room

Luxury Wheelchair Accessible Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
Room Description:

Deluxe|Luxury Room - Wheelchair Adapted

Doubletree By Hilton Metropolitan - New York City Location

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  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • Saint Patrick's Cathedral1000 ft
  • Metrazur1700 ft

Popular areas

Places of interest

Shopping areas

Museums

  • Jeanie Johnson CO400 ft
  • Architectural League1000 ft
  • American Friends of Tel Aviv1400 ft
  • Sony Wonder Technology Lab1400 ft
  • Art Dealers Assn of America1700 ft
  • Museum of Television and Radio1700 ft

Halls

  • Ywca of the City-New York400 ft
  • American Video.com700 ft

Universities, Institutes

  • Saint Bonaventure University700 ft
  • Institute of Allied Medical1000 ft
  • Gemological Institute-America1700 ft
  • Cornell University1700 ft

Casinos

  • Harrah's Marketing Svc Corp1000 ft
  • Alpha Hospitality Corp1400 ft

Underground stations

College Campuses

Local attractions

  • Central Park5200 ft
    59th to 110th St., from Central Park West to 5th Ave., New York City
  • Japan Society5000 ft
    333 F. 47th St., New York City
  • Museum of Arts and Design5000 ft
    2 Columbus Circle, New York City
  • Empire State Building5000 ft
    350 Fifth Avenue, New York City
  • Frick Collection1.0 mi
    1 E. 70th St., New York City

Near the hotel

  • Top of the Rock Observation Deck2100 ft
    30 Rockefeller Center, New York City
  • Seagram Building800 ft
    375 Park Ave., New York City
  • Paley Park1600 ft
    3 East 53rd Street, New York City
  • Sony Wonder Technology Lab1800 ft
    56th Street & Madison Avenue, New York City
  • St. Bartholomew's Church400 ft
    109 E. 50th St., New York City
  • Austrian Cultural Forum1400 ft
    11 East 52nd Street, New York City
  • Museum of Modern Art2000 ft
    11 West 53rd Street, New York City

Restaurants nearby

  • Smith & Wollensky - New York City600 ft

    Address: 797 Third Avenue
    Phone: 212-753-1530

    65% likes this, based on 713 reviews
    Price Range: USD 42 - USD 62

  • Bull & Bear Steakhouse200 ft

    Address: 570 Lexington Avenue
    Phone: 212-872-1275

    67% likes this, based on 329 reviews
    Price Range: USD 27 - USD 77

  • Mr. K's200 ft

    Address: 570 Lexington Ave
    Phone: (212) 583-1668

    69% likes this, based on 126 reviews
    Cuisine: Chinese
    Price Range: USD 31 - USD 50

  • The National200 ft

    Address: 557 Lexington Ave at 50th Street
    Phone: 212-715-2400

    69% likes this, based on 270 reviews
    Cuisine: American
    Price Range: USD 22 - USD 42

  • New York Luncheonette200 ft

    Address: 135 East 50th Street
    Phone: 212-838-0165

    71% likes this, based on 207 reviews
    Cuisine: American

Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    20
  • Number of rooms:
    755

Doubletree By Hilton Metropolitan - New York City Reviews

Guest reviews are submitted by our customers after their stay at Doubletree By Hilton Metropolitan - New York City

Average guest rating

7.0out of 10
Very good
Based on 340 reviews

Rating by category:

Rooms
8.0
Service
8.0

Guest reviews

  • Older travelers
    10.0

    It was extremely convenient to so many sights. We walked to Central Park, St.Patrick's, shopping, subway very convenient. We were in NYC for our daughter's graduation from New York University. We had a wonderful visit.

  • Older travelers
    10.0

    It was found to be well placed for much that New York had to offer regarding shops and eating establishments.

    There was nothing to complain about regarding th hotel but I wish to complain about your information. You informed me that the Total Cost for our stay was $716. This is untrue. You 'forgot' to mention the three taxes added each day. The same thing with our booking at Best Western Kennedy Airport Hotel.Total Cost to me means there will be no other charges.

  • Group of friends
    8.2

    Cetral location, and easy to get to all tourist areas. Comfy beds with very soft pillows. Bathroom a little small.

    No tea and coffee making facilities or mini bar

  • Single
    7.8

    the staff was extremely courteous, friendly and the room was very clean. Location was good and the use of the internet was free.

  • Older travelers
    9.6

    The concierge was extremely helpful in enabling us to find our way around the city.

  • Family with children
    6.6

    The staff is very friendly and helpful, especially the consierge.

    First of all, I've been overcharged with more than 200 dollars. The manager said it was a system mistake and promised to figure everything out. Hope, the money will return. Second of all, you have to pay a $150 deposit for your stay, which also isn't very conforming. +The rooms need refresment.

  • Older travelers
    5.4

    Location. One very polite and competent maintenance staff person who fixed a tripped circuit breaker.

    Reception bordering on rude. Room very cold. No extra blankets. No towels etc. in room.

  • Family with children
    7.4

    Location

    Windows do a poor job of blocking the street noise (3rd floor). Wireless Internet access should be available in the rooms (still, one can connect for free in the lobby). Unfriendly, unhelpful, careless staff at the parking the hotel deals with - the person we talked with was very hard to understand and he was the annoyed one; for whatever reason, they stepped on the edge of the front seats and left shoeprints on them.

  • Family with children
    7.8

    Location was convenient to shopping, Central Park, subway.

    Difficult to control the temperature of the room and fitness center.

  • Group of friends
    10.0

    The staff were amazing-very friendly and helpful. The location was superb, and the price was very reasonable. I loved the lobby and the cookies!

    Wifi is charged per device in the room per 24 hrs which I felt was a rip off, but the wifi in the lobby was free which helped

  • Group of friends
    10.0

    This hotel is amazing-the staff are incredibly friendly and helpful and the location is excellent-wouldn't consider staying anywhere else next time I'm in the city

  • Single
    9.6

    I am a smoker. Up on check in, I requested a smokers room and immediately I was given a smokers room. Check is very friendly and helpful. I am a hilton member. Room service is fast. Housekeeping is good. Breakfasts area : buffet is a limited, not much variation in food but service excellent, fast and reactive as if i was in Hong Kong or Singapore. Staff do work and they do not just "hang around and talk".

    Room is outdated, looks very much for the 1980s. When I checked out from the double tree, immediately checked in the hilton times square, here I booked directly through the hilton website (not through Booked.net) . Here if booked 2 rooms (we are 4 pax). Rooms are bigger, update date design and it does not look or feel old.

  • Single
    8.0

    Location. Good internet wi fi connection both in room and in lobby area.

    Breakfast room is horrible, the restaurant was closed and has been closed over 2 months, so they shouldnt say they even have one! I arrived late, no dinner, everything closed, I asked for a cup of tea in the lobby bar (which does not serve food even with restaurant closed) and they reacted as if I have asked a 3 course meal just before their closing time (midnight). In the end I convinced the waiter and he realized it was more convenient to at least try... And he did come up with a cup of tea. No frigobar even, and room service is not 24 hrs, so if you are on one of those business long days schedule, you might want to check into a hotel with a little more flexibility regarding their food and beverage room service/lobby bar etc.

  • Single
    6.2

    like the hotel and i am a loyal repeat guest however I got a nasty rash over my body which concerned me.

  • Family with children
    7.0

    Good location in nyc. Central and walking distance to most places.

    Bathroom was too small and separate from water sink. Towels were small. Service was slow. Had to pay for WiFi.

How to reach hotel

hotel Doubletree By Hilton Metropolitan - New York City Hotel New York location
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Hotel Address:

569 Lexington Avenue, New York, United States, 10022

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City Center
  • New York
    3.5 mi
Airports
Train Stations
  • Grand Central Station
    2300 ft
Underground stations
  • 51st Street (IRT Lexington Avenue Line)
    400 ft
  • 51st Street IRT Lexington Avenue Line
    400 ft
  • Bus stop
    400 ft
Restaurants
  • Smith & Wollensky - New York City
    600 ft
  • The National (cuisine: American)
    200 ft
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    20
  • Number of rooms:
    755